Last updated: August 2026
This policy outlines how orders are shipped and delivered once confirmed. For details on the on-site delivery process itself, see our Delivery page.
Delivery Areas
We deliver nationwide from our yard using our own crane-truck and side-lifter fleet, supplemented by partner carriers for extended or remote routes.
Delivery Timeframes
- Stock units: dispatched within 48 hours of confirmed order and cleared payment
- Modified or custom-fabricated units: typically 2–4 weeks depending on scope
- Reefer and specialised units: lead time confirmed at point of order
Shipping Costs
Delivery costs are calculated based on distance from our yard, container size and site access requirements, and are itemised separately on your quotation.
Delays
While we aim to meet every estimated delivery date, timeframes may be affected by weather, site access issues, or circumstances outside our control. We will notify you as soon as we become aware of any delay.
Order Tracking
Once your order is dispatched, our team will contact you directly to confirm the delivery window and any final site requirements.
Contact Us
For shipping questions on an active order, contact us at sales@ibcontainers.com
Have a shipping question?
Get in touch and we'll check the status of your order.
